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Terms and Conditions

  1.  Scope
    • The online tool VxLabs eQuestionnaire, provided by VxLabs GmbH (hereinafter “VxLabs”) to its customers, offers the customer (hereinafter “Customer”) the possibility to send in the course of an inquiry information via an online questionnaire to VxLabs which VxLabs will use for preparing an offer and for subsequently composing the delivery. Access to the online questionnaire is permitted only to users authorized by the Customer (hereinafter “User”).
    • The use of the VxLabs eQuestionnaire is subject to the following Terms of Use and is permitted only if the Customer agrees to these Terms of Use.
  2. Access and use of VxLabs eQuestionaire
    • When receiving an inquiry from the Customer VxLabs will provide the Customer with a permanent link to an online questionnaire within the VxLabs eQuestionnaire (hereinafter “Link”) together with these Terms of Use.
    • A customer registration is not required.
    • The online questionnaire may be opened without any registration and login by accessing the Link.
    • The Customer may forward the Link exclusively to individuals who are authorized to fill in the online questionnaire.
    • The Customer may not disclose the Link to unauthorized persons and is obliged to protect the Link against third-party access. By accessing the Link to the online questionnaire, either by the Customer or by another User authorized by the Customer, the Customer agrees to these Terms of Use.
    • The User shall provide the information in the online questionnaire fully and correctly.
    • VxLabs is not bound by an offer based on incomplete or incorrect information.
  3. Privacy
    • The details on the collection and utilization of personal data are governed by the notice on data protection provided in the VxLabs eQuestionnaire.
  4. Confidentiality
    • All information, which by its nature is “confidential” and which is made accessible to one party by the other party via the VxLabs eQuestionnaire, shall be maintained in confidence by the parties, shall not be disclosed to any third party and shall be protected with the same diligence as the own confidential information is kept, but at least with due diligence.
    • The parties will obligate deployed employees in writing in accordance with this provision of confidentiality.
    • In particular the structure of the online questionnaire shall be considered confidential.
    • The confidentiality obligations shall not apply to information that (i) is already known by the receiving party at the time of access, (ii) is generally known at the time of access or is generally known subsequently through no fault of the receiving party, (iii) the receiving party obtains from a third party outside the VxLabs eQuestionnaire and without any infringement of a confidentiality obligation, (iv) the receiving party develops independently of confidential information of the disclosing party, (v) the receiving party is compelled to disclose due to a mandatory legal obligation or a binding order of a court or an authority.
    • The confidentiality obligation under this provision terminates five (5) years after the date on which the relevant confidential information has been made available through the VxLabs eQuestionnaire for the first time.
    • Companies affiliated to VxLabs pursuant to §§ 15 ff.
    • German Stock Companies Act (AktG), who for preparing an offer or for subsequently composing the delivery necessarily have to receive knowledge of the Customer’s confidential information, are not considered as third parties to the extent they have agreed in writing to maintain confidentiality pursuant to this provision.
  5. Operation of VxLabs
    • eQuestionaire VxLabs is constantly striving to provide access to the VxLabs eQuestionnaire without interruption.
    • Temporary service interruptions may occur due to maintenance, disruptions of the Internet and other technical reasons.
    • There is no claim for undisturbed access to the VxLabs eQuestionnaire at any time just as for continuous usability and accessibility of the VxLabs eQuestionnaire.
    • Liability for loss of data or destruction of data on the transmission path is also excluded. In comprehensible evidence that a transfer is not, not correctly or not fully done the parties will notify each other immediately.
  6. Modification or Termination of the VxLabs eQuestionire
    • VxLabs is entitled to make modifications to the VxLabs eQuestionnaire.
    • VxLabs is entitled to terminate the VxLabs eQuestionnaire observing a notice period of 2 weeks. In the event of termination VxLabs is entitled but not obliged to delete content created by the Users.

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